A ‘refurbished’ laptop is a pre-owned device that has undergone a rigorous process of inspection, testing, cleaning, and repair (if necessary) to ensure it meets strict quality standards. It’s restored to a fully functional and excellent working condition, often looking and performing like new, but at a much more affordable price.
What is the quality like for a refurbished laptop from Doosraa?
We pride ourselves on the quality of our refurbished laptops. Each device goes through a comprehensive 50+ point inspection by certified technicians. We test all hardware components, clean the device thoroughly, replace the hardware (if needed) and reinstall a fresh operating system. Our goal is to provide you with a reliable laptop that performs as expected.
Will my refurbished laptop look brand new?
While our laptops are thoroughly cleaned and tested, as refurbished units, they may show minor cosmetic signs of previous use, such as very light scratches on the casing. These are purely cosmetic and do not affect the laptop’s performance. We ensure any visible signs are minimal and clearly state if a device has more noticeable wear (though typically our standards are very high).
What operating system comes with the laptop?
All our refurbished laptops come with a genuine and activated operating system (e.g., Windows 10 Pro or macOS, as specified in the product description) pre-installed and ready to use.
Ordering & Delivery
How can I place an order?
Ordering is easy! Simply browse our selection, choose the laptop that fits your needs, add it to your cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase securely.
What payment methods do you accept?
We accept a variety of secure payment methods, including major credit/debit cards, net banking, popular digital wallets, and COD. All payment options will be displayed at checkout.
How long does shipping take?
We offer free shipping on all orders. Typically, orders are processed within 1-2 business days and delivered within 3-7 business days, depending on your location. You will receive a tracking number once your order is dispatched.
Warranty & Support
Do refurbished laptops come with a warranty?
Yes, absolutely! We stand by the quality of our products. All laptops purchased from Doosraa come with a Free 6-month Warranty (please refer to our Warranty Policy page for specific terms and duration). This covers hardware malfunctions and ensures peace of mind.
What if the product has defects?
Our products undergo a rigorous inspection process with over 50 quality checkpoints before reaching you to ensure the highest standards. However, if you receive a product with any defects, we offer a 15-day replacement policy for your peace of mind. Simply contact our customer service within 15 days of delivery to initiate the replacement process.
How can I get technical support if I have an issue?
If you encounter any technical issues, please contact our support team via Contact Us Page or an e-mail at support@doosraa.in or call us at +9108178102572. Our technicians are ready to assist you.
Our Impact: Giving Back to Earth
What is "1 Order = 1 Plant"?
Our “1 Order = 1 Plant” initiative is Doosraa’s commitment to environmental sustainability. For every successful order you place with us, we plant a tree – it’s our way of building a greener planet together! You don’t need to do anything extra; your purchase automatically contributes.
How does a refurbished laptop help the environment?
Choosing a refurbished laptop significantly reduces electronic waste (e-waste) by extending the life cycle of devices. It also lowers the carbon emissions associated with manufacturing new products, as it reuses existing resources. By purchasing from Doosraa, you’re making a responsible choice, and we enhance that positive impact by planting a tree for every order.
