Is this laptop refurbished?
Yes. Every laptop sold by Doosraa is professionally refurbished, thoroughly tested, cleaned, and quality checked before dispatch to ensure reliable performance.
Is the charger included?
Yes. Every laptop includes a compatible charger, so you can start using it right out of the box.
What warranty do I get?
Every refurbished laptop comes with a 6-month hardware warranty covering manufacturing defects for complete peace of mind.
Is Windows activated?
Yes. All laptops come with a genuine, activated copy of Windows, ready to use from day one.
What is the battery health?
Every battery is tested before dispatch to ensure it performs reliably for everyday work. Battery backup varies depending on the model and usage.
Is the laptop tested before dispatch?
Yes. Every laptop undergoes a comprehensive quality inspection, including hardware diagnostics, battery health, SSD/HDD testing, display, keyboard, touchpad, ports, Wi-Fi, speakers, webcam, and charging before being securely packed.
Can I upgrade the RAM or SSD later?
Most business laptops support RAM and SSD upgrades. Upgrade options vary by model. Please contact us if you need assistance choosing an upgrade.
Do you provide GST invoices?
Yes. GST invoices are available for eligible business purchases upon request.
Is Cash on Delivery available?
Yes. COD is available in most serviceable locations. Advance payment may be required in some areas.
How long does delivery take?
Orders are usually delivered within 7–10 business days depending on your location.
Will I receive the same laptop shown in the photos?
The product images represent the same model you'll receive. As these are refurbished devices, minor cosmetic signs of previous use may be present, but they do not affect functionality.