Shipping Policy

We aim to deliver your refurbished tech safely and on time. Here’s everything you need to know about our shipping process.

  1. Delivery Areas
    • We ship across India using trusted logistics partners.
  2. Processing Time
    • Orders are packed and shipped within 1–3 business days
    • You will receive an email/SMS with tracking information once dispatched
  3. Delivery Timeline
    • Metro Cities: 2–4 working days
    • Other Locations: 3–7 working days
  4. Shipping Charges
    • Standard shipping is free on most orders
    • Additional charges (if any) will be displayed at checkout
  5. Damaged Packages
    • If the package appears tampered with or damaged, please:
    • Take photos before opening
    • Refuse delivery (if severely damaged)
    • Contact us immediately at support@doosraa.in
  6. Delays
    We are not responsible for courier delays due to weather, strikes, or other external factors, but we will assist you in resolving issues.
  7. If you haven’t received your order within 07 days of receiving your shipping confirmation email, please contact us at the following address with your name and order number, and we will look into it for you.
    Email ID : support@doosraa.com
    WhatsApp: Chat with Support Team (Mon-Sat between 10AM to 7PM)WhatsApp: Chat with Support Team (Mon-Sat between 10AM to 7PM)