Terms Of Service

Doosraa (Nikhil Prakash) is a registered business operating under the Udyam Registration scheme (MSME), Government of India, for small enterprises. We comply with all applicable regulations for refurbished electronics and online commerce in India. You may be accessing our Site from a computer or mobile phone device (through an iOS or Android application, for example) and these Terms of Use govern your use of our Site and your conduct, regardless of the means of access. These Terms and Conditions govern your use of our website and services, including the purchase of refurbished laptops and printers. By accessing or using our site (www.doosraa.in) or making a purchase, you agree to be bound by the terms below.

Our Udyam Registration Number: UDYAM-DL-02-0090384

  1. General Information

Doosraa is a registered business dealing in refurbished laptops and printers. All products listed are pre-owned, tested, and restored to proper working condition.

  1. Product Condition & Warranty
    • All products are refurbished, not brand new, and may show minor signs of use (scratches, dents, or wear).
    • Products undergo thorough testing and quality checks before sale.
    • Each product comes with a limited warranty (usually 3 – 6 months). Warranty coverage will be clearly stated on each product page.
    • Warranty does not cover:
    • Physical damage
    • Water damage
    • Burnt components
    • Unauthorised repairs or upgrades
  1. Returns & Refunds
    • Returns are accepted within 7 days of delivery only if:
    • The product is non-functional or not as described.
    • A replacement is not available.
    • To initiate a return, contact us at support@doosraa.in with photos/videos of the issue.
    • Refunds are processed after product inspection and can take 5–7 business days.
    • No returns are accepted for change of mind or minor cosmetic issues.
  1. Shipping & Delivery
    • We deliver across India using trusted courier partners.
    • Estimated delivery time: 3–7 working days based on location.
    • Tracking details will be provided once the order is shipped.
    • Doosraa is not responsible for delays caused by couriers or unforeseen circumstances.
  1. Payment Terms
    • All payments must be made in full before shipment.
    • Accepted methods: Credit/Debit Card, UPI, Net Banking, Wallets, and EMI (where available).
    • We use secure third-party payment gateways. Doosraa does not store your payment information.
  1. Limitation of Liability

Doosraa shall not be liable for:
• Loss of data or productivity due to product malfunction.
• Incompatibility with third-party software/hardware.
• Any indirect or consequential damages.

Our maximum liability is limited to the product purchase amount.

  1. Use of the Website
    • All content on doosraa.in (text, images, logos) is owned by Doosraa and protected under copyright law.
    • You may not reproduce, republish, or distribute our content without written permission.
    • We reserve the right to refuse service or cancel orders at our discretion.
  1. Privacy Policy

Your privacy is important to us. Please read our [Privacy Policy] for details on how we collect, use, and protect your personal data.

  1. Changes to These Terms

Doosraa reserves the right to modify these Terms and Conditions at any time. Updates will be posted on this page. Continued use of the website constitutes acceptance of the updated terms.

  1. Contact Us

If you have any questions or concerns, contact us at:

Doosraa Support
Email: support@doosraa.in
Phone: +91-8287935044