Warranty Policy
Doosraa is committed to delivering high-quality refurbished laptops that work reliably. This warranty policy outlines the terms of service for laptops purchased directly from Doosraa’s official website.
Warranty Period –
One Warranty: All refurbished laptops is valid for 6 months warranty.
What is covered in One Warranty?
Defects in hardware components under normal use:
• Screen
• Motherboard
• Ram & Storage
• Keyboard
Issues resulting from manufacturing defects or normal use.
What is Not Covered by this Warranty?
Third-Party Accessories
This warranty does not cover any third-party accessories or components used with the refurbished product, even if they are purchased from Doosraa.
Software
Any software, whether included with or installed on the refurbished product, is not covered by this warranty. This includes operating systems, applications, and other software components. Please refer to the licensing agreement that accompanies the software for details regarding your rights and responsibilities.
Doosraa is not responsible for the data loss that may occur during repair, replacement or any other warranty service. The buyer is responsible to maintain the periodic backup of the data.
To initiate One warranty, kindly contact our customer support team via Contact Us page with order details, brief summary of issue with the laptop. Our team will contact you within 24-48 hours.